
FAQs
Frequently Asked Questions
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NEMT provides transportation for individuals who need assistance getting to and from medical appointments, dialysis, physical therapy, or other healthcare services but do not require emergency care.
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We proudly serve all of Broward County, including cities like Miramar, Fort Lauderdale, Hollywood, and surrounding areas.
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Ambulatory passengers
Wheelchair users
Hospital discharges
Adult day care visits
Dialysis, therapy, and other medical appointments
Prescription pick-up & drop-off
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We recommend booking at least 24–48 hours in advance, but we do our best to accommodate same-day requests when possible.
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Yes, we provide both one-way and round-trip services.
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Important non-medical rides—like trips to the grocery store, pharmacy, bank, post office, or even visiting family. It’s designed to help you stay independent and take care of life’s everyday needs—safely and on time.
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We kindly ask for at least 4 hours’ notice for cancellations. Late cancellations may be subject to a fee.
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Yes, one companion may ride along at no extra charge if space permits.
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We provide private, direct transportation to ensure comfort, privacy, and punctuality for every client.
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All drivers are trained in passenger safety, defensive driving, PASS certified, and CPR/First Aid. They also undergo background checks.
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We provide private, direct transportation to ensure comfort, privacy, and punctuality for every client.